Title: EPIC Orders Consultant

Location: Orlando, FL (Remote)

Duration: 12 Months CTH

Job Description:

This job is responsible for configuring, rolling out, and supporting the assigned Epic Orders application(s). Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions.

ESSENTIAL RESPONSIBILITIES

Plans, designs/builds, tests, implements, and supports the needs of Epic software.

Analyzes and determines system requirements and specifications. Performs and documents workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain knowledge. Creates and maintains documentation and training materials regarding the implementation of applications.

Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.

Contributes to and manages small to medium projects independently. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.

Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation.

Required

MUST HAVE: Deep knowledge of On Call Finder integration with third party systems, as well as the interplay of Patient Care Teams within both the Treatment Team functionality and OCF (for possible crossover of features as Epic moves that direction).

3 years of systems administration experience within one or more Epic modules.

Preferred

Experience with Epic Orders

3 years of experience in the healthcare industry

Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity

Excellent customer service skills

Uses critical thinking skills for assigned tasks

Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork.

Strong organizational skills in managing priorities

Demonstrates knowledge of project management principles as they relate to assigned tasks

EDUCATION

Prefer Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience. However, will consider Associates degree and relevant work experience.

Certifications:

Relevant Epic Application Certification is a nice to have but not necessary.

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